Repeat Prescription ordering
FOR THE ATTENTION OF ALL PHARMACIES/PATIENTS
We are aware that many community and online pharmacies are diligent in contacting patients to ascertain their requirements within seven days of ordering their next prescription. However there are several pharmacies who do not adopt this approach. This has led to patient complaints and the issue of waste medication remains a significant clinical risk and cost burden to the NHS.
As a practice we also plan to improve repeat medicines management. This includes empowering patients to take an active role in their health and care by ordering their own medication, increasing the usage of electronic repeat dispensing (eRD) via EPS and utilising online ordering.
As a practice we have taken the decision that from 1st January 2020 we will NOT accept ANY prescription requests from any pharmacy, including online pharmacies.
Please note that the collection of prescriptions from GP practices will not be affected.
Patients (or their carer, nominated family member/friend) will have to order prescriptions directly from the GP practice themselves via the one of the following methods:
- Online ordering through smartphone app or computer
- Dropping the repeat prescription request off at the GP practice
- Posting the repeat prescription request to the GP practice
The following exceptions will apply:
- Patients who are housebound who cannot order on line, or do not have a carer or representative that can order on their behalf
- Patients using a Monitored Dosage System
- Patients who have a learning disability who do not have a carer or representative who can order on their behalf
- Patients who have dementia who do not have a carer or representative who can order on their behalf
- Patients in a care home
ANY prescription request received from ANY pharmacy after the 01st January 2020 will NOT be processed. There is an expectation that pharmacies will appropriately communicate with patients, and patients should not be inconvenienced or experience undue problems due to a lack of co-operation.
Patient Participation Group Meeting
WLMC would like to invite you to attend a Patient Participation Group meeting (PPG) at Whittaker Lane Medical Centre (WLMC)
PPGs are made up of patients from the surgery that has an interest in healthcare, both personal and as representatives of others and both locally and nationally. They work closely with their practice to ensure local needs are met and patient views taken into account.
At WLMC we are very keen to set up a PPG to ensure that we have the patient voice at the centre of any decisions we make. It is also a great opportunity for you to get involved and provide ongoing dialogue with the practice from a patient point of view.
The meeting will take place on: Jan 2020 TBC
Where I and possibly Dr J Schryer will be present, I do hope you will be able to attend.
For further information, please call me on: 0161 773 1580
Congratulations to our practice manager Nic Hobson who has won the Royal College of GPs North West Practice Manager of the Year Award! We are beyond thrilled! thank you for all your hard work!
Well being & Mindfulness Sessions
BEATS is an exercise referral scheme for people with a recurring illness or medical condition who would benefit from a personal exercise programme. It is a partnership between NHS Bury and Bury Leisure. Doctors, practice nurses and specialist health professionals within Bury refer suitable patients to join the BEATS programme. On Tuesday 14th and Friday 17th May BEATS will be holding Wellbeing & Mindfulness sessions at Radcliffe Leisure Centre from 11-12 in concordance with Tower Family Healthcare. Sessions are free!
For more information on BEATS click here.
New GP Partner
Dr. Daniel Cooke has been at the surgery since 2016 and has recently joined the ranks of Dr. Schryer, Dr. Taylor and Dr. Malik in becoming one of our partner GP's.
As part of his role at Whittaker Lane he performs a weekly ward round at a local nursing home and is a tutor to fourth and fifth year medical students on GP placements. In addition to working in most medical specialties in a number of hospitals across Greater Manchester, he has also previously worked as a doctor at HM Prison Buckley Hall and with BARDOC as an out-of-hours GP.
Apart from being one of our esteemed GP's, Daniel also holds a seat on Bury CCG's Clinical cabinet, first joining in 2016 as Clinical Lead for Elective Care. He then went on to take the role of Clinical Director in November 2018. Watch out for his name proudly displayed at the front of the surgery!
Congratulations to Dr Stephen Taylor - 25 Years!
Our very own Dr. Taylor is celebrating 25 years as General Practitioner, GP Trainer, Employer and Friend here at Whittaker lane Medical Centre. Well done from us all!
We would like to congratulate Practice Nurse Debbie on achieving her Long Standing Award from The Queens Nursing Institute!
Bury Lifestyle Service
This is a local authority service which is offered across the borough.
A free personalised service supporting people to improve their health by introducing small changes such as:
- Healthy eating
- Weight management
- Weight loss programme
- Sleep quality improvement
- Alcohol dependency support
- Stop smoking
- Breastfeeding support
- Expert Patient Programme Course - Improve health and wellbeing
For more information please contact:
Telephone 0161 253 7554
Fitness on our door step
Interested in getting fit? Get in touch!
Find out what is happening locally
GP Fair Processing Notice
GP Fair Processing Notice
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CQC Report November 2018
Patient Online Access Now Available